Quality Management Concepts In Testing


What are the basic Quality Management Concepts Involved in Manual/Automation Testing ?

Review is what category of cost of quality ?
a.   Preventive
b.   Appraisal
c.   Failure

The largest cost of quality is from production failure
 a.      True
 b.      False

Juran is famous for
a.       Quality Control
b.      Working on Trend Analysis
c.       Pareto
d.      Fish Bone Diagram

Metrics collected during testing includes
 a. System test cases planned/executed/passed
 b. Discrepancies reported/resolved
 c. Staff hours
 d. All of the above

Cost of quality is
 a.       Prevention costs
 b.      Appraisal costs
 c.       Failure costs
 d.      All of the above

Which of the following metrics involves defects reported by client
 a.       Test efficiency
 b.      Test effectiveness
 c.       Test Coverage
 d.      None of the above

What is the verification process in software development?
 a.       The probability that undesirable things will happen such as loss of human life or large financial losses
 b.      The process of monitoring the software to ensure full compliance with established standards and procedures
 c.       The process of trying to discover every conceivable fault or weakness in a work product
 d.      The process of evaluating a system or component to determine whether or not the products of a given development phase satisfy the conditions imposed at the start of that phase
 e.       The process of evaluating a system or component during or at the end of the sales process to determine whether or not it satisfies specified requirements.

Detecting a defect at which of the following stage is most economical ?
 a.      Design
 b.      Build
 c.       Testing
 d.      Deployment

Most imprecise definition for quality is
 a.       Fitness for use
 b.      Meeting customer’s expectations
 c.       Completeness of requirements
 d.      Efficient and effective product

Test efficiency is always directly proportional to
 a.       Product Delivery
 b.      Functional Coverage
 c.       Product Reliability
 d.      Product Cost

If Quality Control and Quality Assurance are compared
 a.       Both are literally the same
 b.      QA is a higher activity in the management Hierarchy
 c.       QC ia a higher activity in the management Hierarchy
 d.      QA is done by the client and QC is done by the software vendor

Some of the metrics which are collected in a testing project are
    a.      Productivity
    b.      Test effectiveness
    c.       Requirement stability
    d.      Bug fix rate

Baseline means
    a.       A single software product that may or may not fully support a business function
    b.      A quantitative measure of the current level of performance
    c.       A test or analysis conducted after an application is moved into production
    d.      None of the above

What is used to measure the characteristics of the documentation and code?
    a.       Process metrics
    b.      Product metrics
    c.       Software Quality metrics
    d.      None of the above

Benchmarking is
    a.      Comparing your company’s products services or processes against best practices or competitive
          practices to help define superior performance of a product service or support process.
    b.      A quantitative measure of the current level of performance
    c.       A test or analysis conducted after an application is moved into production
    d.      None of the above

Who is essentially responsible for the quality of a product?  
    a.       Customer
    b.      QA Manager
    c.       Development Manager

What are the 3 costs that make up the Cost of Quality?
   a.   Prevention, Appraisal, Failure
  b.     Appraisal, Development, Testing
  c.     Testing, Prevention, rework

What are expected production costs?
  a.        labor, materials, and equipment
 b.      personnel, training, and rollout
 c.      training, testing, user-acceptance

Appraisal costs are
 a.       Costs associated with preventing errors
 b.      Costs associated with detection of errors
 c.     Costs associated with defective products delivered to customers

An example of a Failure Cost is
  a.     Training
 b.     Inspections
 c.       Rework

If you could build a 0 defect product, would there be any costs involved? If yes, what costs?
    a. Preventive costs, but they are minimally involved
  b. No costs will be involved
  c. Failure costs


How many Deming principles are there?
 a.   10
 b.   14
 c.   5
 d.     7


How many levels are in the CMM ?
 a.     18
 b.     3
 c.   4
 d.   5

   The Pareto analysis is most effective for 
            a. Ranking items by importance
            b.   Showing relationships between items
            c.  Measuring the impact of identified items      

80:20 rule can also be called as
    a.       Fish bone diagram
    b.      Pareto analysis
    c.       Scatter diagram
    d.      Histogram

Review is one of the methods of V&V. The other methods are
     a.       Inspection
     b.      Walkthrough
     c.       Testing
     d.      All of the above

Test data planning essentially includes
     a.       Network
     b.      Operational Model
     c.       Boundary value analysis
     d.      Test Procedure Planning

The selection of test cases for regression testing
     a.       Requires knowledge on the bug fixes and how it affect the system
     b.      Includes the area of frequent defects
     c.       Includes the area which has undergone many/recent code changes
     d.      All of the above

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